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Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (34.2K) Relevance. @xfin_Syme @xfin_Syme I was on private chat and tech support for over two hours and finally told the rep that I was so tired of dealing with it and that I was hanging up and would try again in a couple of days. He then escalated ...6.9K Messages. Thank you for sharing your experience, @user_7fd1f2. I'm sorry to hear you are still waiting after nearly a year.Unfortunately, our support for Xfinity Mobile is very limited via our forum. I wanted to check in with you to see if you were able to call, text 1 (888) 936-4968, or chat with an agent to see if they could help with ...@Xfinity & @Assurant. shame on you for selling me a phone and insurance that I can't even use. Went to several stores and was treated absolutely horrible and didn't get any of the service help I requested. Only to be told to …Mar 19, 2023 · If AppleCare isn't part of the repair, Protection 360 will provide device repairs handled through Assurant or replacements by T-Mobile. Deductibles under Protection 360 are similar to Verizon and ... Assurant, Inc. is a global provider of risk management products and services with headquarters in Atlanta. Its businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, extended device protection, and preneed insurance sectors. The company’s main operating segments are Global Housing and …May 29, 2023 · Xfinity Mobile Trade-In is the program through which you can trade in your old device and get credits that you can use to buy a new device from Xfinity Mobile. There are three ways through which you can do a device Trade-In in Xfinity Mobile. Firstly, you can use Assurant to do the Trade-In by going through an inline evaluation. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter or tap the > icon to send it. I am an Official Xfinity Employee.Check claim status. To check your claim status, please enter your postal code and either your claim number or account/loan number. Postal/ ZIP code*. Claim Number*.Assurant Vehicle Care Ancillary Road Hazard Protection: the flexibility to build the perfect deal. Assurant Vehicle Care ancillary products designed to be wide-ranging and flexible, giving dealers more opportunity to meet those needs where it makes sense for their customers. Read Article. Article. Mobile and the Connected World.Once you send in your phone to Assurant, they’ll confirm it’s eligible for the original offer amount based on the answers you provided during the estimate and your phone’s physical condition. If your phone’s condition matches what’s in the offer, Assurant will send you a check for the original offer amount.Xfinity Mobile Broadband Disclosures. Comcast's Xfinity Mobile utilizes Wi-Fi service – both Xfinity WiFi and Wi-Fi provided by other Internet Service Providers. This disclosure describes the network management practices and controls of our carrier partner’s mobile broadband Internet access service network.Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim for your Spectrum Mobile Protection Plan is provided by Assurant.Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter or tap the > icon to send it. I am an Official Xfinity Employee.Jul 6, 2023 · Visit Assurant's trade-in status portal for an update on your payment (you can find a link to the portal in your confirmation email from Assurant). If your trade-in status shows as "Payment Processing," you should receive a check within 30 days of accepting your offer. Starting at $45.83/mo $74.99/mo. For 24 months, 0% APR. Full price: $1,799.99. Get up to $700 savings with trade-in. Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Save up to $830 on iPhone 15 Pro with trade-in. Shop now.For a limited time only (September 28 - November 15, 2023), you can enroll in Protection<360> ®.Don't miss out. Visit your nearest T-Mobile store or call 1-800-937-8997 today!At Assurant, we support the businesses that are advancing the connected world for their customers. And we make technology more accessible while establishing eco-friendly industry best practices. 325. on the Fortune 500. 300M+ customers supported worldwide. 13,600+ employees around the world. 21. countries.Browse Coverage & Network. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile.Please enter login information User name or email. PasswordGo to Settings > iCloud > Find My iPhone > Turn off. Go to Settings > iCloud > Sign Out. Tap Sign Out and Delete from my iPhone when prompted. Note: Do not manually delete Contacts, Calendars, Photo Streams, or other iCloud information while signed in to iCloud. Go to Settings > General > Reset > Erase All Content and Settings.Unlock Your Straight Talk Phone. It's possible that you might need to unlock your Straight Talk phone, which will allow you to use the device on other networks. To do so, you have to call Straight Talk customer service at 1-877-430-2355. They'll give you a code that you can enter on your device to carrier unlock it.Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim for your Spectrum Mobile Protection Plan is provided by Assurant.and in Oklahoma where the Provider is Assurant Service Protection, Inc. The address and phone number of each Provider is P.O. Box 105689, Atlanta, GA 303485689, - 1-877-881-8578. Seller is Comcast OTR1, LLC, the entity that sold You this Service Contract. We/Us/Our means one or more of the following this Service -Step 1 Find out what your phone is worth Use the trade-in estimator to find out how much your phone is worth. Our trade-in partner, Assurant, will give you an offer estimate. step 2 Send in your old phone If you accept the trade-in offer as part of a new phone purchase, you'll send in your old phone using the provided shipping label.Okay great! If you accept the trade-in offer as part of a new phone purchase, you'll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order. You can learn more about tracking your order here . I just went through this myself.With the Xfinity Mobile Protection Plan, you can upgrade your device with no early upgrade fees.* *To be eligible, smartphone customers must have paid off 50% of the total device price and be current with the scheduled Device Payment Plan payments and wireless service payments. Our Tech Support Analysts begin by gaining an understanding of what you are looking to do with your device. Once your device is set up and fully optimized, they will pass along some cool tips, and answer any questions that arise. Schedule Now. Get Started Quickly. With live assistance and an analyst to answer questions that arise along the way ... Trade in process. Hey all. I just traded in my iPhone 12 for a 14 Pro. Excited for that and the trade in value, assuming that works out. I believe literally all of the stories I am reading on here are of headaches and fails from Xfinity/Assurant. And apparently I should have gone into the store, but I'm screwed and can't do that now.Xfinity Mobile Protection Plan eligible devices, monthly cost, and service fees/deductibles are listed below. ... * The $29 service fee for screen-only repair applies when service is provided through an Assurant-authorized repair center when and where repair service is available. Otherwise, a replacement is available for the accidental damage ...6.9K Messages. Thank you for sharing your experience, @user_7fd1f2. I'm sorry to hear you are still waiting after nearly a year.Unfortunately, our support for Xfinity Mobile is very limited via our forum. I wanted to check in with you to see if you were able to call, text 1 (888) 936-4968, or chat with an agent to see if they could help with ...Assurant phone insurance questions? Access the right online portal to file a claim, check claim status, or view information about your mobile protection plan.Applying for Assurance Wireless can be a great way to ensure that you have access to affordable telecommunications services. However, navigating the application process can sometimes be confusing or overwhelming.Need to contact us about your XFINITY Mobile Protection Plan claim? Shoot us an e-mail, and we'll get back to you as soon as we can. MENU + MENU - Toggle navigation. Home; Program Info; ... Assurant, Inc PO Box 47168 Atlanta, GA 30362. Contact Us / Upload Document. Upload Document.Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim for your Spectrum Mobile Protection Plan is provided by Assurant.Browse Coverage & Network. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Xfinity Mobile has partnered with Assurant to offer a solid mobile protection plan. The XMPP includes no-fee early upgrades, accidental damage protection, loss or …Whether Xfinity mobile insurance is worth it ultimately depends on you. Cell phone insurance is intended to give you peace of mind, covering common concerns shared by most users. If this is ...Customer Service. Please call 1.888.260.7736 to use our automated policyholder information line, or you may also speak to a live representative by calling Monday through Friday between. 8:00 a.m. - 8:00 p.m. ET. Claims Customer Service: Speak to a live representative to report a new claim 24 hours a day, 7 days a week by calling 1.800.358.0600.Print the receipt and mailing label. Cut out the receipt and place it inside your package. Cut out the prepaid merchandise return label and attach it to your package. If you’re trading in multiple phones, ship each phone separately with its own return label included in your order confirmation email. Keep the email you received for your records.I have called mannnny many times, i have went to the xfinity store, i have spoke with nearly 100 represenatatives, i have had confrence calls with xfinity and assurant together, we have reached out to tier 3 multiple times, and we have submitted two different Service request tickets. I dont understand why this is happening to me.File a phone claim with Assurant. We offer one of the most comprehensive suites of mobile device protection services available today. ... Xfinity Mobile; Amazon. 4.25 ... Xfinity Mobile offers affordably 5G cell phone plots, millions of hotspots, and great user service to those with Xfinity home internet. skip to main content. Home Security . Home Security Reviews. Vivint Study. ADT Review. SimpliSafe Review. Xfinity Home Read. Link Interactive Review.Workforce Optimization 21.0 ... Log InMar 25, 2022 · If you have the Xfinity Mobile Protection Plan and your one-year warranty has expired, call Assurant at (855) 884-9771. During the first 14 days you own your device, you can contact Xfinity Mobile for warranty support. After 14 days, please contact your device’s manufacturer for warranty support. They can provide information about obtaining ... Visit us online or call an Xfinity Mobile specialist at 888-936-4968. We’ll help you evaluate the trade-in eligibility of your old device based on its make, model and current physical and working condition when you decide to purchase a new device. A check in the amount of the assessed value of your trade-in device.3: Ship Your Phone. If your phone has a removable battery, keep the battery inside the phone. Pack the phone securely to keep it safe during transit. We recommend a sturdy box with protective padding. Limit one phone per package. Using the receipt and mailing label included in the email you received when you accepted the trade-in offer: Print ...At Assurant, we support the businesses that are advancing the connected world for their customers. And we make technology more accessible while establishing eco-friendly industry best practices. 325. on the Fortune 500. 300M+ customers supported worldwide. 13,600+ employees around the world. 21. countries.If you’ve ever experienced a damaged or lost phone, you know how frustrating it can be. Fortunately, with assurance phone replacement programs, you can have peace of mind knowing that your device will be replaced quickly and efficiently.For specific Assurant contact numbers, please refer to the directory below. Mobile. Client: Toll Free Number: T-Mobile: 1-866-866-6285. Spectrum: 1-877-875-4282: My new Xfinity service with 4 lines ported, was activated December 4th. This past week I have been calling both your 3rd party provider Assurant and Xfinity mobile tier II support for updates. Assurant insists they don't handle updates to the customer, only the processing and refunds.For specific Assurant contact numbers, please refer to the directory below. Mobile. Client: Toll Free Number: T-Mobile: 1-866-866-6285. Spectrum: 1-877-875-4282: Claim assistance. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now. FAQs. Upload Document. Need to contact us about your XFINITY Mobile Protection Plan claim? Shoot us an e-mail, and we'll get back to you as soon as we can.Once you send in your phone to Assurant, they’ll confirm it’s eligible for the original offer amount based on the answers you provided during the estimate and your phone’s physical condition. If your phone’s condition matches what’s in the offer, Assurant will send you a check for the original offer amount. Are you in need of a reliable and affordable cell phone service? Look no further than Assurance Wireless. With their easy application process and numerous benefits, Assurance Wireless is a top choice for individuals who require assistance w...I suggest that you search your spam or junk folder if you haven't already. Assurant is an independent 3rd party. You may want to try contacting them directly with the tracking number that you have. Assurant can be reached at 1-800-358-0600. Sent in my phone for assurant trade in and tracking shows it made it there on june 6th.Xfinity Mobile Protection Plan eligible devices, monthly cost, and service fees/deductibles are listed below. ... * The $29 service fee for screen-only repair applies when service is provided through an Assurant-authorized repair center when and where repair service is available. Otherwise, a replacement is available for the accidental damage ...1-855-884-9771. Only the Xfinity Mobile primary account holder can file a claim. Claims must be filed within the time frame indicated in the Xfinity Mobile Protection Plan Terms and Conditions. Be sure to have your Xfinity Mobile phone number or IMEI, and device make, model and storage size on hand. Be ready to provide details about the cause, With the Xfinity Mobile Protection Plan, you can upgrade your device with no early upgrade fees.* *To be eligible, smartphone customers must have paid off 50% of the total device price and be current with the scheduled Device Payment Plan payments and wireless service payments. Mar 25, 2022 · If you have the Xfinity Mobile Protection Plan and your one-year warranty has expired, call Assurant at (855) 884-9771. During the first 14 days you own your device, you can contact Xfinity Mobile for warranty support. After 14 days, please contact your device’s manufacturer for warranty support. They can provide information about obtaining ... @Assurant. shame on you for selling me a phone and insurance that I can't even use. Went to several stores and was treated absolutely horrible and didn't get any of the service help I requested. Only to be told to keep calling back. ... Xfinity Mobile experts are ready and look forward to assisting you. We appreciate you and want to fix this.You can file a claim 24/7 through Assurant, Xfinity Mobile's official mobile protection service. Here's how: Go to Assurant's website. Enter your phone number. Submit. File a claim by phone If you prefer to file a claim over the phone, call (855) 884-9771 and an Assurant Care Specialist will work with you to process your claim.May 3, 2023 · Xfinity is unable to give the promotion since it is part of Assurant. When contacting Assurant by phone, their robot auto-answer keeps hanging up where I can never speak to a representative. Xfinity should be responsible for giving false advertisements and letting their customers down to their 3rd party companies. Pay online or with the Xfinity app. Click on the account icon in the upper righthand corner of Xfinity.com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. All online, available 24/7. Check out your account online, download the Xfinity app, or say “my ...File a phone claim with Assurant. We offer one of the most comprehensive suites of mobile device protection services available today. ... Xfinity Mobile; Amazon. 4.25 average on 19,000+ ratings. eBay. 4.90 average on 25,000+ ratings. Google. 4.40 average on 21,000+ ratings. Ratings and reviews are based on the sale of Assurant Solutions ...You can file a claim 24/7 through Assurant, Xfinity Mobile's official mobile protection service. Here's how: Go to Assurant's website. Enter your phone number. Submit. File a claim by phone If you prefer to file a claim over the phone, call (855) 884-9771 and an Assurant Care Specialist will work with you to process your claim.6.9K Messages. Thank you for sharing your experience, @user_7fd1f2. I'm sorry to hear you are still waiting after nearly a year.Unfortunately, our support for Xfinity Mobile is very limited via our forum. I wanted to check in with you to see if you were able to call, text 1 (888) 936-4968, or chat with an agent to see if they could help with ...Trade in process. Hey all. I just traded in my iPhone 12 for a 14 Pro. Excited for that and the trade in value, assuming that works out. I believe literally all of the stories I am reading on here are of headaches and fails from Xfinity/Assurant. And apparently I should have gone into the store, but I'm screwed and can't do that now.Other claims (accidental damage, loss, or theft) are processed by the Assurant claim center. If you have AppleCare or Apple warranty, please contact Official Apple Support. Cancel a claim or check claim status. If you find your phone and need to cancel your claim, contact Assurant. They can answer questions about your claim status, deductible ...May 13, 2023 · Xfinity is unable to give the promotion since it is part of Assurant. When contacting Assurant by phone, their robot auto-answer keeps hanging up where I can never speak to a representative. Xfinity should be responsible for giving false advertisements and letting their customers down to their 3rd party companies. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.For specific Assurant contact numbers, please refer to the directory below. Mobile. Client: Toll Free Number: T-Mobile: 1-866-866-6285. Spectrum: 1-877-875-4282:If you expect to receive a prepaid card as part of a Bring Your Own Device (BYOD) promotional offer, you can check the status of your prepaid card about one week after activation of all required services. After you receive the email from Assurant, it could take up to eight weeks for the status of your prepaid card to appear in the Xfinity ...For a limited time only (September 28 - November 15, 2023), you can enroll in Protection<360> ®.Don't miss out. Visit your nearest T-Mobile store or call 1-800-937-8997 today!Xfinity Mobile partners with the Assurant platform to handle online trade-in requests for the network. So, you complete your trade-in via the platform. The good thing about Assurant is that they will mail you a check inside of just credit to your Xfinity Mobile account. Follow the steps below to complete the process:Once you select a new device, you’ll be asked to tell us a bit about your trade-in. Next, Assurant will give you an estimated value of your trade-in. Once Assurant has received your device, they will determine the final value. This value is applied as a credit on your next bill. Learn more about device credit.With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is important to secure your login account to protect your personal ...AppleCare vs AppleCare+ : Apple Watch. Apple Watch, Apple Watch Nike, and Apple Watch Ultra get a one-year standard AppleCare warranty that includes hardware failure coverage and 90 days of Apple support with AppleCare. As for the more expensive Apple Watch Hermès, you get two years of AppleCare coverage with two years of …Turn around time for Xfinity Mobile Trade In. Hi, recently purchased an S23 Ultra and took advantage of the trade in offer with my previous phone. I sent my old phone back using the pre-paid label to Assurant in York, PA on 2/21 and tracking shows it was delivered and signed for on 2/25. I received an email within an hour of dropping it off at ...I have called mannnny many times, i have went to the xfinity store, i have spoke with nearly 100 represenatatives, i have had confrence calls with xfinity and assurant together, we have reached out to tier 3 multiple times, and we have submitted two different Service request tickets. I dont understand why this is happening to me.Jun 27, 2023 · Print the receipt and mailing label. Cut out the receipt and place it inside your package. Cut out the prepaid merchandise return label and attach it to your package. If you’re trading in multiple phones, ship each phone separately with its own return label included in your order confirmation email. Keep the email you received for your records. Xfinity is unable to give the promotion since it is part of Assurant. When contacting Assurant by phone, their robot auto-answer keeps hanging up where I can never speak to a representative. Xfinity should be responsible for giving false advertisements and letting their customers down to their 3rd party companies.Assurant, Inc. is a global provider of risk management products and services with headquarters in Atlanta. Its businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, extended device protection, and preneed insurance sectors. The company’s main operating segments are Global Housing and …In the event that a reconditioned one isn't available, it'll be replaced with a new model of like kind and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim for your XFINITY Mobile Protection Plan is provided by Assurant.Select one of the programs below and find the answers you're looking for, get help filing a claim or check on a claim status. Mobile Device Insurance. Renters Insurance. Housing Policies. Flood Policies. Shipping Insurance. Appliance & Tools. Retail Warranty Plans. Commercial Equipment.Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (216.2K) Relevance. here's an idea, post a customer service phone number on the site. Less steps, less confusing, less frustrating.Whether Xfinity mobile insurance is worth it ultimately depends on you. Cell phone insurance is intended to give you peace of mind, covering common concerns shared by most users. If this is ...When it comes to roof repairs or installations, finding the best roofers in your area is crucial. Your roof is one of the most important components of your home, protecting you and your loved ones from the elements.1571 Fruitville Pike. Lancaster , PA 17601. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. 1154 Mae Street. Hummelstown , PA 17036.The Xfinity Mobile Protection Plan for customers Accidental damage coverage Accidents may happen, but you'll be covered for drops, spills, cracks plus your smartphone will have unlimited access to screen-only repair (a service fee/deductible will apply).Starting at $45.83/mo $74.99/mo. For 24 months, 0% APR. Full price: $1,799.99. Get up to $700 savings with trade-in. Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Save up to $830 on iPhone 15 Pro with trade-in. Shop now.For a limited time only (September 28 - November 15, 2023), you can enroll in Protection<360> ®.Don't miss out. Visit your nearest T-Mobile store or call 1-800-937-8997 today!Once Assurant receives your device and performs a physical evaluation, they will mail you a check for the final trade-in value. Trade-In via Customer Support: Contact Xfinity Mobile customer support at 1-888-936-4968 and request to trade in your current device. The support representative will guide you through the necessary steps to evaluate ...The Xfinity Mobile Protection Plan for customers Accidental damage coverage Accidents may happen, but you'll be covered for drops, spills, cracks plus your smartphone will have unlimited access to screen-only repair (a service fee/deductible will apply).Assurant is the store leader in lender-placed insurance press outsourcing solutions, partnering with the majority of financial institutions and mortgage servicers within the U.S. Register a claim available your XFINITY Mobile Protect Plan is provided by Assurant.. Workforce Optimization 21.0 ... Log InFor specific Assurant contact numbers, pl This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... Let's make it right. If you're experienc Since nobody inspects prior you run the risk of it being denied. Using Gazelle as an example the quote states "Pending upon device inspection". Quick update: called the 800 number specified in the trade in help pages, spent 20 min on the phone to find out again you need to go to the store to find out a price. 10/3- called assurant and the advocate with assurant contacted Xfin...

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